Contact Us

Email Address

Support Hours

Monday to Friday, 9:00 AM – 5:00 PM

Email us

We strive to provide excellent service to all our customers. Our customer service email: support@ozsofa.com. We’re here to help with any questions you may have!

We usually respond to most emails within two business days, looking forward to hearing from you.

Email support@ozsofa.com

About an order? Include your order number. For a delivery or warranty issue, add photos or a short video – it helps us sort it out faster.

Business details

  • Legal name: ozroomy, trading as OzSofa
  • ABN: 12 782 335 820
  • Email: support@ozsofa.com – we usually reply within two business days
  • Orders ship from: our warehouse in Melbourne, Victoria (online only, no showroom)

Useful links: Delivery · Returns · Warranty · FAQs