Contact Us
Email Address
Support Hours
Monday to Friday, 9:00 AM – 5:00 PM

Email us
We strive to provide excellent service to all our customers. Our customer service email: support@ozsofa.com. We’re here to help with any questions you may have!
We usually respond to most emails within two business days, looking forward to hearing from you.
About an order? Include your order number. For a delivery or warranty issue, add photos or a short video – it helps us sort it out faster.
Business details
- Legal name: ozroomy, trading as OzSofa
- ABN: 12 782 335 820
- Email: support@ozsofa.com – we usually reply within two business days
- Orders ship from: our warehouse in Melbourne, Victoria (online only, no showroom)
Need help? Delivery · FAQs · Size guide · Buying guides